FAQs

Please submit an Online Complaint Form for the regulatory Bylaws enforced by the Bylaw Enforcement Department (Excluding Dog Control Bylaws, Building Bylaws and Parks Bylaws —see below).

Please submit an Online Dog Control Complaint and Inquiry Form 

The Noise Bylaw covers barking dogs in areas A, B, C, G and H.

Please complete an Online Complaint Form and attach a Noise Information Sheet to your Complaint.

Alternatively, contact your Area Dog Control Contractor:

Areas E & F – Bill Hitchon (Contractor)
bylawbill@gmail.com
250.505.8112

Areas I & J (Portions) – Pamela Guille (Contractor)
dogcontrolofficer@gmail.com
250.365.9463

Area K- Jackie Kilburn (Contractor)
dogsense@hotmail.com
250.265.1580

Please submit an Online General Inquiry Form 

Special events permits are only required in Area H. (See Bylaw No. 2596)

If you anticipate attendance greater than 200 people for your event (including performers, staff, etc.) a permit will be required.

Contact the Bylaw Department directly at 250.352.8174

Not all regulatory bylaws are in effect region-wide.

Please complete the Bylaw Enforcement Survey so the Bylaw Department can advocate for more support in your area. In addition, you can contact your area director.   

Complainant’s identity and any identifying information will not be disclosed to the alleged offender or any public member except as required by law. Likewise, specific details of an investigation or enforcement steps will not be disclosed to the complainant.

Contact information is required to clarify a complaint, obtain more information and file a progress report.

Personal information you provide on this form is being collected in accordance with S.26(c) of the Freedom of Information and Protection of Privacy Act. It will be used only to process it. If the Act allows, this document may become public information. For questions regarding the collection of personal information, please contact the Privacy Officer at 250.352.6665 or foi@rdck.bc.

Dog Control currently supports the following electoral areas:

Area E

Area F

Area I (portions)

Area J (portions)

Area K (portions)

Areas A, B, C, D, G, and H do not currently have Dog Control.

To verify if an address has a Dog Control Bylaw service, visit the RDCK Web Map

1-Go to Layers (Left Column)

2-Check RDCK Service Layers and Dog Control Service Area

3-Search Address (Properties that have an orange diagonal striped background are included)

The RDCK does not have any applicable bylaws pertaining to fireworks.

Fireworks are prohibited during the imposition of Category Two open fire prohibitions within the Southeast Fire Center.

Noise Bylaw is in effect in Electoral Areas A, B, C, E, F, G, H, I, J and K. Please complete an Online Complaint Form.

In areas not subject to Dog Control Bylaw regulations, the Noise Bylaw may help with barking dogs.

Noise Bylaw covers barking dogs in areas A, B, C, G and H.

Please complete an Online Complaint Form and attach a Noise Information Sheet to your Complaint.

Bylaw Enforcement team prioritizes enforcement actions and situations that risk human health and safety, and complaints are addressed in a priority sequence. 

If the bylaw office substantiates the complaint and determines there is an offence, they will initiate contact with the owner and pursue avenues to gain compliance.

Anonymous complaints will not be accepted.

If the complaint escalates into court proceedings, the complainant(s) may be required to testify as witnesses, and their information could be disclosed.

The Bylaw Department has no jurisdiction to enforce septic issues.

Please contact the Interior Health Authority

*Agricultural Land Commission – (ALR Land):

E.g. depositing fill, unauthorized residences, non-farm use events and construction of buildings for non-farm use activity.

Call 1.800.663.7867 (If the land is within the ALR)

Call 250.352.1536 (If unsure the land is in ALR – RDCK Planning Dept)

*Transportation and Infrastructure – (MOTI West Kootenay District):

E.g. roads or right-of-ways.

Call 250.354.6400

*Poachers and Polluters -(RAPP):

The RAPP program is a toll-free tip line and online reporting service that’s Available 24/7

E.g. roadkill, environmental violations, illegal dumping and burning toxic waste.

Call 1.877.952.7277

*Environmental Health Officer- (Interior Health):

They regulate and monitor many public and private services, including drinking water, wastewater disposal, sewage and septic systems.

E.g. drinking water systems, on-site sewage systems with apparent failure, food service and processing, pools and hot tubs, personal service establishments 

Call 250.505.7200

*Conservation: 

E.g. pollutants for streams and fish habitats, conflict with wildlife and disruption of riparian areas.

Call 1.877.952.7277

*Ministry of Environment: 

E.g. reporting a spill and water licences (well or creek water source). 

Call 1.800.663.3456

*Natural Resources:

E.g. misconduct involving wildlife, ecosystems, heritage sites or natural resources.

*Ministry of Mines:

E.g., potentially unauthorized mining activity, unsafe mining practices, general mine site inquiries/complaints, and permit status inquiries/updates.

Call 1.833.978.9798

*SPCA Provincial Call Centre

E.g. Animals (abuse, cruelty and/or neglect)

Call 1.855.622.7722