Boil Water Notice issued for the Duhamel Water System

The Regional District of Central Kootenay (RDCK) has issued a Boil Water Notice for users on the Duhamel Creek Water System. Users are also being asked to conserve water.

The system is located in the community of Duhamel on the north shore of the west arm of Kootenay Lake approximately 13 km northeast of Nelson. Duhamel is within RDCK Electoral Area F.

The Boil Water Notice has been issued due to a water main break combined with reduced system pressure, potentially providing a pathway for contaminants to enter the system. Loss of system pressure was caused by a level sensor failure in the reservoir as a result of power surge.  Crews are onsite addressing both the water main break and reservoir levels. Once the reservoir level fully recovers, the system will be flushed and consumption level chlorine will be added.

The RDCK and Interior Health recommend that all customers drink boiled water or a safe alternative until further notice. Water intended for drinking, washing fruits and vegetables, making beverages or ice, or brushing teeth should be boiled for one minute. Boiled water should then be refrigerated in a clean, covered container. Customers could also choose to use bottled or distilled water, or water that has been filtered through a well-maintained treatment device. 

Owners of all public facilities must post a BOIL WATER NOTICE at all sinks or drinking water fountains accessible to the public (alternatively, public fountains and taps may be turned off). As opportunities arise, they must also advise their clientele verbally of the BOIL WATER NOTICE.

The RDCK will be taking measures to reduce risk; water quality will be monitored and the public will be notified when the RDCK is able to lift the Boil Water Notice.

We apologize for any inconvenience this might cause, and appreciate your cooperation and patience during this time.  For more information contact the RDCK 250-352-6665 or visit our website at


For media enquires, please contact:

Steve Ethier, Water Operations Manager
250-352-1502, 1-800-268-7325 (Office)

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The content on this page was last updated July 12 2019 at 2:39 PM